Frequently Asked Questions
Everything you need to know about the pursuit of the sea.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unwashed, unworn items with original tags attached. Please visit our returns portal to initiate a claim.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my Salty Crew apparel?
To preserve the life of your gear, we recommend machine washing in cold water and tumble drying on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options via Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.