Returns & Exchanges
At Salty Crew, we want to ensure you are completely satisfied with your gear for your next voyage. If you are not 100% happy with your purchase, you can return or exchange any unworn, unwashed items within 30 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be sent directly to your email address.
- 3.Pack Your Gear
Securely pack your items in their original packaging with all tags attached, ensuring the box is taped shut and the return label is clearly visible.
- 4.Drop Off and Track
Deliver your package to the nearest authorized shipping carrier location and keep your tracking receipt until your refund or exchange is processed.